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But the worst part of the journey had to be our treatment by staff at JFK airport. We arrived into the new wing at the airport already an hour late having taken off late to face a queue of around five hundred people going through customs. The only problem was that they had 3 staff on to deal with visitors and 3 for citizens: no queue on one side and hundreds on the other. Oh and the queue took forever as each person is checked in VERY thoroughly. Eventually, after an hour and a half, we reached the front of the queue and noticed about 2000 people now behind us. And so we reached the lovely customs official WANG. I approached him with Michael.
WANG "Are you related?"
ME "No we're travelling together"
WANG "Go and stand over there" (nasty tone)
The US Visit scheme pledges for their staff to greet people and welcome them to the country, to deal with people in a friendly and courteous manner and to hear the requests and questions of all. Well WANG didn't even look at me. He was rude and unfriendly. Oh I didn't mention but we were first in line for his queue as he started work. I'm not joking when I say he spent 10 minutes cleaning his screen, obviously knowing it was pissing off the line of people who were all watching him. Talk about power trip. So I had my biometrics taken (both index fingers scanned and a photo taken) and finally got through to collect my bags. All in all I was tired, grumpy and dishevelled. Both of us vowed this was our last trip to the USofA after the harsh reception we received.
Left our flat at 9.40 UK time. Arrived at Jonathan and Nick's apartment at 8.00 pm US time. 15 hours travel time.
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